Privacy Policy

At Luxilive, we respect your privacy. This policy explains what info we collect and how we use it.

1. What info do we collect?
When you place an order or browse our site, we collect:  
- Contact info : Name, email, phone, shipping and billing address  
- Order info : What you buy payment details. Payments are handled by Stripe or PayPal. We never see or store your full card number.  
- Device info : IP address, browser, and cookies to improve your shopping experience.

2. How do we use your info?
We use it to:  
- Process and ship your orders  
- Send order updates and reply to support requests  
- Send promos if you opt in. Unsubscribe anytime.  
- Run ads and improve our website

3. Do we share your info?
We never sell your data. We only share it with services that help us run Luxilive:  
- Shopify to power our store  
- Payment providers like Stripe and PayPal  
- Suppliers and shipping companies to deliver your order. Since we dropship, your name and address are shared with the supplier who ships your product.  
- Ad partners like Meta and Google

4. How do we keep your info safe?  
Your data is protected with SSL encryption and secure payment gateways. We use trusted platforms like Shopify and only give access to people who need it to fulfill your order. While no website is 100% secure, we work hard to protect your info. If you notice anything suspicious, email us right away.

5. Your rights 
You can ask to see, update, or delete your personal info at any time. You can also opt out of marketing emails by clicking “Unsubscribe.” We do not sell your data.

6. Cookies  
We use cookies to keep your cart working and to show relevant ads. You can turn off cookies in your browser, but some features may not work.

7. Contact us  
Questions about privacy? Email us at service.luxilive@outlook.com